ORDERING AND SHIPPING INFORMATION
Spices Etc. promises you that if you are not 100% satisfied with any item you buy from us, we will cheerfully refund the full purchase price, exchange the product or credit your account. We mean it!
US ORDERS ONLY, PLEASE:
At this time, we are only able to ship our products to the United States, U.S. territories and to military APO/FPO addresses.
Ordering via our web site is easy! Just click on the item you want, fill in the quantity and click the "Add to shopping cart" button. To view the items in your cart, click the "Shopping cart" link at the top of the page. Tally up, then click to submit your order over our secure server. If you supply an e-mail address, we'll confirm your order via e-mail, and your order will be processed within 48 hours!
ORDER BY MAIL:
Simply fill out the downloaded order form and mail it to us at Spices Etc., PO Box 2088, Savannah, GA 31402-2088. Please make sure to enclose your your check, money order or credit card information. Sorry, we cannot ship C.O.D.
ORDER BY PHONE:
Call us toll-free 1-800-827-6373, 8:00a.m.-5:30p.m., Eastern time, Monday-Friday. Please make a list of the item numbers you wish to order and have your credit card information available.
ORDER BY FAX:
Fill out the downloaded order form and fax it to us at 1-800-827-0145 - 24 hours a day! Please include your credit card number and expiration date.
YOUR PHONE NUMBER... AND YOUR PRIVACY:
We do ask that you supply a daytime phone number so that we can reach you if there are questions about your order. We will never make your phone number available to anyone, for any reason.
Please don't hesitate to call us anytime during normal business hours. Our helpful staff will be happy to offer suggestions, answer questions and listen to any comments you may have.
OUR SHIPPING POLICY:
Unless otherwise specified, all orders are shipped via UPS standard ground service or USPS Priority Mail. Remember, UPS cannot deliver to a P.O. Box, so be sure to include your street address, including suite or apartment number. We will be happy to ship your order to you at work and use your mailing address for catalogs only.
SHIPPING TO FAR AWAY PLACES:
All orders shipped outside the lower 48 states (including Alaska, Hawaii, Puerto Rico, and military APO/FPO addresses) are sent by Priority Mail, which is often quite a bit more expensive than UPS. Therefore, we ask our out-of-the country customers to add $3.00 to the normal shipping charges to help offset the higher cost of mailing.
IF YOU'RE IN A HURRY:
We know how hectic things can get sometimes, so we would be happy to help if you need your order FAST! UPS 2nd day delivery is available on most orders for just $10.00 over our normal shipping charges. For Next Day Air delivery, please call our customer service lines for details.
From time to time, we make our mailing list available to reputable mailers. If you prefer that your name not be used for other mailings, please drop us a line and we'll make sure you'll only receive Spices Etc. info.